You can log into your online account using the email address and password associated with your subscription. If you haven’t used a second activation and are now working remotely, then you can feel free to go ahead and activate your computer at home as well. If you are currently using both of your allowed activations or if you have an old machine that is no longer in use, the following FAQ provides detailed instructions on the steps needed to deactivate and free up your license so you can install on a new computer. To sign up for a free trial, you can go here: Īs many of you may be aware, we recently introduced a new feature to your online account page, which allows you to transfer your license to a new computer so long as you are the sole user of the license. Should you have any questions not covered below, please contact our customer success team at .įor those of you who have not downloaded a new trial, this still remains an option for you. We remain committed to helping you in these challenging times.

Please refer to the section below that fits your specific situation. Going forward, we wanted to share some additional information on how to best address ongoing challenges based on your specific license type. We understand that many of our customers worldwide have been impacted as a result of COVID-19 and we are committed to making sure all of you are able to continue accessing your license wherever you may be working.

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